Terms Of Use | TATA Steel Aashiyana

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Terms & Conditions

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Terms & Conditions

This is an agreement between you (‘You/User’) and Tata Steel Limited (hereinafter referred to as (‘Tata Steel’).  These Terms of Use (‘Terms’) govern your access to and use of https://aashiyana.tatasteel.com/in/en.html (‘Website’). By accessing and/or using the Website, You agree to be bound by these Terms. The Terms may be updated by Tata Steel from time to time without notice.


1.1.     The Website is only to be accessed and/or used by persons who are competent to contract under laws in force in India.

1.2.     Notwithstanding the above, minors, i.e., persons below the age of 18, and persons with disability, can only access and/or use the Website when under the supervision and/or with prior permission of, a parent and/or such legal guardian.

1.3.     By using/accessing the Website, You represent and warrant that you meet the eligibility requirement.


2.1.     To access certain features and/or place your orders on the Website, you will be required to create an account. You agree to:

2.1.1.   Provide accurate, current, and complete information during the registration process.

2.1.2.   Maintain and promptly update your account information to keep it accurate, current, and complete.

2.1.3.   Maintain the security and confidentiality of your account credentials.

2.1.4.   Notify us immediately of any unauthorized use of your account or any other type of breach of any manner.


3.1.     You agree not to use the Website for any unlawful or prohibited purpose, including but not limited to:

3.1.1.   Violating any applicable laws and/or regulations; and/or

3.1.2.   Infringing rights of third parties, including their intellectual property rights; and/or

3.1.3.   Posting or transmitting any false, misleading, or fraudulent information; and/or

3.1.4.   Engaging in any conduct which disrupts and/or interferes with the operation of the Website.


4.1.     All intellectual property, which includes but is not limited to logo, symbol, trademarks, artwork, content (collectively “Intellectual Property”) displayed on the Website are intellectual property of Tata Steel and its affiliates.

4.2.     Any information and the Intellectual Property on the Website shall not be copied, downloaded, reproduced, re-posted, transmitted, displayed, distributed, rented, sublicensed, altered, stored for subsequent use, or otherwise used in whole or in part in any manner without the prior written consent of Tata Steel.


5.1.     The links available on the Website, which redirect the User to other third-party websites, are not under the control of Tata Steel and Tata Steel is not responsible for any loss suffered by you and makes no representations or warranties concerning the contents of any linked site and/or any link contained in a linked site.

5.2.     Tata Steel provides third-party links only for convenience and the inclusion of any link does not imply endorsement, investigation, or verification by Tata Steel of the linked site. In case the User decides to access any of the third-party sites linked to this Website, the same will be done at the User’s own risk and liability.

5.3.     Tata Steel reserves the right to terminate any link or linking program at any time. There may be circumstances where access to this Website is provided by a hypertext link located at another website. However, Tata Steel does not make any representations or give any warranties with respect to any information contained in or at these other sites and Tata Steel shall not be liable for any damages or injury arising from the content of these other sites.


The following terms (hyperlinked hereunder) are hereby incorporated in these Terms of Use:

(i)         Return, Refund, Shipping and Sales Policy.

(ii)        Privacy Policy  of Tata Steel, and

(iii)      Cookies Policy  of Tata Steel.


This document constitutes an electronic contract between the User and Tata Steel Limited under the Information Technology Act, 2000.


8.1.     The User acknowledges and consents to the electronic form of these terms and conditions of use by accessing this Website and agrees that the Terms of Use, in printed or electronic form, shall be admissible in judicial and/or arbitration proceedings, to the same extent and subject to the same conditions as other documents and records generated and maintained in written form.

8.2.     In case the User does not agree to the Terms of Use, the User should not access and/or use the Website.


No delay or omission by Tata Steel to exercise any right occurring upon any noncompliance on your part with respect to any of these Terms of Use shall impair any such right or power or be construed to be a waiver thereof. Any waiver by Tata Steel of any of the covenants, conditions, or agreements to be performed by the User shall not be construed to be a waiver of any succeeding breach thereof or of any covenant, condition, or agreement herein contained.


The provisions herein dealing directly or indirectly with intellectual property, compliance with laws and regulations, consent of the User, links to third parties, dispute resolution continue to apply and shall survive the termination or expiration of any relationship between the User and Tata Steel.


11.1. Tata Steel shall not be held liable for any losses whatsoever arising from the use of and/or inability to use the Web Site and/or any of its features for any reason whatsoever which includes but is not limited to any delay or failure or disruption of the content or services delivered through the Website, acts of God, forces or causes beyond its reasonable control, Internet and System failures, changes to or termination of any features on the Web Site or telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, natural calamities, war, governmental actions, orders of domestic or foreign courts or tribunals.

11.2. The User understands that the warranty services for any and/or all products purchased from the Website can be availed from the respective Seller and not from Tata Steel.


The User hereby agrees to indemnify Tata Steel from any and all losses, claims, liabilities which may arise from their use of the Website (including but not limited to the display of User’s information on the Website) and/or from User’s breach of any of these terms and/or the policies mentioned in Clause 6 hereinabove.


13.1. Tata Steel reserves the right to terminate Your access to the Website, and/or certain areas or features of the Website, at any time without assigning any reason and with or without notice to you.

13.2. Tata Steel also reserves the right to take down the Website without any prior notice or explanation. Tata Steel further reserves the right to limit, deny and/or provide different features to different User(s) of the Website, and/or to change any or all of the features of the Website and/or introduce new features without any prior notice to User(s).

13.3. Tata Steel reserves the right to terminate the membership/subscription of any User(s) temporarily or permanently for any of the following reasons:

13.3.1.   engagement in illegal activities/transactions; and/or

13.3.2.   breach of any provisions of these terms of use, including but not limited to Clause 3.1 of this terms of use; and/or

13.3.3.   in case the User is involved in unauthorized access, use, modification, or control of the Website database, network or related services.


Any dispute and/or differences in interpretation of and/or in relation to the Terms of Use and/or the usage of the Website shall be governed by the laws of India\ and shall be subject to the sole jurisdiction of the appropriate court(s) in Kolkata, India.


In case of any clarifications with respect to the operation of the Website, the User is advised to write to email:aashiyana.support@tatasteel.com