Privacy Notice

1. Introduction

Tata Steel Limited (“TSL”, “we”, “us”) is collecting and processing your personal data in connection with your registration as an architect/contractor/engineer/firm (“ACE”) on our platforms.

Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information assists TSL to process Personal Information fairly and appropriately, disclosing it and/or transferring it only under appropriate circumstances. This privacy notice relates to our use of any personal information we collect from you for providing related services.

2. Purpose

Your personal data will be collected and processed for the following purposes:

  • 󠁯•󠁏 Registration and onboarding on TSL platforms
  • 󠁯•󠁏 Conducting your background verification checks
  • •󠁏 Hosting of your profile on the relevant TSL platform
  • •󠁏 Facilitating platform-based engagement, including interaction with customers and other stakeholders
  • •󠁏 Displaying of your profile on TSL platform
  • •󠁏 Any activities incidental or reasonably necessary to the above purposes

3. Applicability

This notice applies to TSL India.

4. Collection and use of information

This Data Privacy Notice describes the information that TSL collects about you; how we use and protect this information; and the choices you can make about how we use this information.

Information we collect

To manage the activities on Aashiyana portal, TSL may collect, process or store personal data relating to you as declared by you, including but not limited to personal data such as:

  • •󠁏 Name
  • •󠁏 Address
  • •󠁏 Phone number
  • •󠁏 Photographs
  • •󠁏 Information of projects executed by you (inclusive of pictures)
  • •󠁏 Location
  • •󠁏 Email address
  • •󠁏 Architect Registration Certificate (if applicable)
  • •󠁏 Company Reg. Certificate (if applicable)
  • •󠁏 Licensed Building surveyor (if applicable)
  • •󠁏 Trade License (if applicable)
  • •󠁏 GST
  • •󠁏 Aadhaar Number
  • •󠁏 Pan Card
  • •󠁏 Educational Certificate (eg: Diploma / B.Arch / B.Tech / ITI)

TSL has implemented organizational, physical and technical safeguards designed to protect your personal information from unauthorized access, use or disclosure.

How We Use This Information

TSL may use the information that we collect in a variety of ways in providing the service and operating our business, including (but not limited to) the following:

Operations: We may use the information provided by you to operate, maintain, enhance, and provide all features of the service, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the service.

Improvements: We may use the information provided by you to understand the usage trends and preferences to improve the services, and to develop new services, features and functionality.

Obtain Third Party Services: We may also share Personal Information and other information with authorized third parties, including Handy Online Solutions Private Limited / Ongrid, where applicable, for the purpose of providing background verification services to TSL. We may also share such information with other authorised third-parties for website management services, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services.

Certain third parties may also contact you directly for the purpose of fulfilling the specific services required by TSL. This includes video call by our authorized third parties for purpose of background verification (specifically for address verification).

When TSL shares Personal Information with third party service providers, we require that they use your Personal Information and Other Information only for the purpose of providing services to us and subject to terms consistent with this Notice.

Communications: We may use the email address and mobile number provided by you to communicate with you using emails, SMS, VOIP Calls, PSTN network calls and WhatsApp for: (i) for administrative purposes such as customer service, right of privacy violations or defamation issues related to personal data posted on the service or regarding any services offered by us and by third parties we work with.

Publishing on website: We may publish or display the details of your profile (such as name, photo, location, professional details, credentials or work experience) on relevant TSL platforms, websites or associated interfaces, to enable customers or other users to identify and engage with you (where applicable).

You understand that such information may be accessible also to the general public and may be viewed, copied, downloaded, indexed by search engines or otherwise used by third parties beyond TSL’s direct control.

5. Fairness and Purpose

TSL will collect adequate, relevant and necessary Personal Information, and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection, or on each occasion of change of purpose.

6. Accuracy of information

The information held by TSL on its applications shall be checked with you from time to time to ensure that it remains up-to-date.

7. Distribution of Information

7.1 Information Disclosure

TSL does not share, sell, rent, or trade personal information collected through its applications with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Notice. TSL may share information with third party service providers contracted to provide services on our behalf for processing to provide you services and benefits and other business purposes. These third party service providers may only use information we provide to them as requested and instructed by TSL.

i. TSL may disclose your Personal Information as we believe to be necessary or appropriate:

a) under applicable law, including laws outside your country of residence;

b) to comply with legal process;

c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes;

d) to enforce our terms and conditions; and

e) to allow us to pursue available remedies or limit the damages that we may sustain.

ii. Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information we have collected to the relevant third party.

iii. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

a) permitted or required by law; or,

b) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,

c) Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

If TSL goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our website(s) may be among the assets transferred. A prominent notice will appear on our website(s) after any such change in ownership or control of your personal information along with the Privacy Policy and Notice.

7.2 Cross-Border Data Transfers

When conducting business, working on internal projects, or implementing new processes or systems, an operation may require the transfer of personal information to other entities or third parties that are located outside of the TSL operation’s country of business. While permissible data transfer mechanisms are defined by applicable law or regulation, examples include:

  • a data transfer agreement with the party who will access or obtain the personal information;
  • notice to and/or approval from a country’s local data protection authority; or
  • Notice to and/or consent from the data subjects whose data is to be transferred.

8. Consent and Control

8.1 Consent

Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” of the Company’s use of personal information and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their personal information. At times, express written consent from the individual may be required based on the information processing activity.

8.2 Control of your information

TSL also provides individuals with the right to control their personal information, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of their information and for withdrawal of earlier given consent to the notice.

You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through any of our applications, or object to the use or processing of such Personal Information by us. You have the ability to update your profile and related Personal Information by contacting regular mail addressed to privacy.governance@tatasteel.com.

If you have privacy concerns regarding access to or the correction of your Personal Information, please contact us at privacy.governance@tatasteel.com.

9. Data Storage

Your personal information is stored on our applications which may be accessible by third party vendors (wherever applicable). For further information on data storage please contact us at privacy.governance@tatasteel.com

10. Commitment to data security

Your personally identifiable information is kept secure. Only authorized employees, business partners, clients, vendors and other third-party providers (who have agreed to keep information secure and confidential) have access to this information.

Use of cookies

We and our partners use various technologies to collect and store information when you visit TSL’s applications, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners. You can configure your browser to refuse cookies, or to warn you before a cookie is placed. If you disable cookies, some parts of our websites may not function properly or at all.

11. Retention and Disposal

You have the right to access, modify, erase, restrict, transmit, or object to certain uses of your information.

We will retain your personal information for as long as your account is active or as long as needed to provide relevant services or for as long as required under applicable law, contractual compliance or other legitimate requirements. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at privacy.governance@tatasteel.com. We will respond to your request to access or delete your information (except where required under law) within reasonable time.

12. Your Consent

I confirm that:

  • • I have read and understood and hereby consent to this Privacy Notice and TSL Privacy Policy access it here - https://www.tatasteel.com/privacy-policy/
  • •󠁏 I voluntarily consent to the processing of my personal data for the purposes stated above
  • •󠁏 I voluntarily consent to the processing of my personal data for the purposes of onboarding, registration and profile creation on TSL platforms including Aashiyana
  • •󠁏 I voluntarily consent to Tata Steel limited sharing my personal data and documents with authorised background verification agencies, including Handy Online Solutions Private Limited / Ongrid, for background verification.
  • •󠁏 I voluntarily consent to TSL publishing/displaying my profile and contact details on TSL/Aashiyana platforms and making them available to customers/users.
  • •󠁏 I voluntarily consent to receiving communications through email, SMS, VOIP calls, and WhatsApp for onboarding, verification, customer-connect, support and service-related purposes.

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    https://aashiyana.tatasteel.com/in/en/aashi-chat.html

    Guide to buying a land or house

    • Pre Construction Documentation & Plot Registration

     

    Introduction

    It has always been a dream to own a house or land for any average person across the country. The charm of owning a property in a community that is both affordable and convenient is second to none. But then, it is also not an easy decision to make. The rigours are plenty, and it requires careful planning and plenty to consider. Let us assist you in making the right choice.

     

     

    1. Location – Where you live matters

     

    The locality you would want to live in is of utmost importance as this helps you in deciding the community that you want to be part of. So, there are a few pertinent questions that you would want to ask yourself:

     

    • How close is it to basic facilities?

    It effectively means how close the house that you want to buy or build for yourself is to schools, hospitals, and grocery stores. If you are someone who prefers public transport for travelling, how easy is it to access?

     

    • How fast is the area developing?

    Newfound areas are tentatively much more economical than the already established localities. These new neighbourhoods offer better value for money and would certainly appreciate in terms of value and for future growth opportunities.

     

    • How is the neighbourhood?

    One should also consider if the locality that you would like to choose is peaceful, safe, and has no traffic snarls. It is better to make a tour of the neighbourhood at different times to visit the area at different times of the day to gauge safety, noise levels, and traffic.

     

    There are times when you would find a property very much to your liking. Everything about the property would look very good, but then if you ignore poor connectivity, bad infrastructure, and lack of cleanliness, the long-term value of your property will barely appreciate over time.

    Tip:

    2. The Legal Angle

    Professional real estate agent guiding and explaining the document process to the customer before the deal was done.

     

    This is one area that can be pretty time-consuming and difficult to navigate, especially if one is unaware of the terms or processes involved. That is why this has to be very carefully handled. Let us do an item check for the same:

     

    • Clear Title:
    The owner of the property that you wish to buy should have full rights over the property he claims to own, and he should have the rights to sell the same.

     

    • Empty Land/Plots:
    If you are buying land or plots, confirm if the same can be used for residential purposes. Some lands, like agricultural lands, need to be converted before they can be used for commercial or residential use. Each state has its own policy for the same, and one should check before the purchase of such property.

     

    • Approvals and NOCs:
    Properties in Tier 3 cities and towns need to have approvals from panchayats or municipalities for buying or construction purposes, so it is good to see if the property has the relevant permissions and approvals from the local administration.

     

    • Action Plan:
    It is always better to consult an experienced advocate to check and review agreements and documents. This, in the beginning, might look expensive, but it would help you avoid legal cases and give you peace of mind that the title deed you would be owning is legal and devoid of hassles.

     

    Our recommendation

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    3. Ready-to-Move vs. Under-Construction Properties?

    Relaxed cheerful beautiful young multicultural couple middle eastern guy and indian woman sitting on sofa at home, using smartphone and smiling, shopping online, surfing on Internet, copy space

     

    This is a decision you have to make. It depends on your priorities and also on affordability:

     

    • Ready-to-Move Homes:
    If you do not want to go through the grind and want immediate possession, not wanting inordinate delays, then this is the better option. But remember, they usually cost much more than the yet-to-be-constructed ones.

     

    • Under-Construction Properties:
    These are the cheaper ones, and you can customize them according to your needs and wants. But then, you should be prepared for the delays that are usually associated with such projects.

     

    If you wish to choose the second option, ensure that you do a thorough back check on the builder’s reputation and the projects that they have worked on or are working on so that you can be sure of their reliability.

    Tip:

    4. Setting Budget

    Indian couple managing household finances, paying bills, and planning budget together at home, showcasing teamwork and financial responsibility in a modern living room setting.

     

    One can get swayed easily by the prospects of a large house or a prime locality, but you cannot overlook the budget that you have allocated for the house. Your budget should match the budget of the property that you have taken a liking to. Let us prepare a checklist for the same:

     

    • Registration and stamp duty fees
    • Maintenance charges for housing societies
    • Loan EMIs (Equated Monthly Installments) and interest rates

     

    Ensure you keep a buffer for unexpected expenses, like repairs or furnishing.

    Tip:

    Our recommendation

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    5. Loan Eligibility

    Indian banker explaining about insurance policy or savings scheme on laptop to senior couple while sitting on sofa at home - concept of banking support, and bonding

     

    It is very important to understand the loan amount that you are eligible for. This helps in deciding the property that you want to buy. Let us see how you can prepare for it:

     

    • Credit Score:
    A score of 750 means that the chances of your loan application getting approved are high.

     

    • Documentation:
    Very crucial, and ensure all the documents are error-proof.

     

    • Down Payment:
    This usually ranges from 10 to 20% of the value of the property that you would be buying. So, it is imperative that you save that money as this payment is to be made to avail of the loan that the banks would credit to you.

     

    Do proper research and check the various schemes that the state and central governments offer. The most popular among them, and the one that is being availed of across the country, is the Pradhan Mantri Awas Yojana (PMAY).

    Tip:

    6. Property Inspection

    The image of assessing the amount of housing

     

    Looks can deceive. So, do not be impressed with the property for its aesthetics, locality, or price. Be it land or a house, make sure you inspect everything about it thoroughly:

     

    • Land:
    Check the soil quality, flood risks, and accessibility.

     

    • Houses:
    Look beyond the paint—check for plumbing issues, structural damage, and ventilation.

     

    When was the house built? Are there any warranties for construction work? A good inspection can save you from feeling sorry later.

    Questions:

    7. Resale Value

     

    One always buys a house with the objective of living in it forever, but you cannot discount the possibility of selling it in the future. Hence, it is wise to be sure about the resale value of the property. Choose properties that have good road and rail connectivity and that are in a decent locality.

     

    Properties that are in new neighbourhoods with the potential to get more urbane and expansive become a better choice.

    Tip:

    Our recommendation

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    8. Community and Amenities

     

    The type of community or the kind of people that you would want to be part of becomes important too. These things matter, especially in a Tier 2 city or towns. So, now check these:

     

    • Check the availability of basic amenities like water supply, electricity, and waste management.
    • Talk to potential neighbours to understand the vibe of the community.
    • If in a gated society, ensure facilities like security, parking, and common areas meet your expectations.

     

     

    9. Builder Reputation

    If you are going to buy a property from a developer/builder, you need to check their credentials before investing in your property with them. Check these:

     

    • Check their reviews online and the feedback from those who bought property from them.
    • It would be better to visit their old projects to check the quality of their work and talk to the owners who live in them.
    • They should also be part of various associations like CREDAI (Confederation of Real Estate Developers Association of India) or RERA (Real Estate Regulation and Development Act). This helps in verifying the quality and delivery of their projects.

     

     

    10. Do Not Rush

    Impulsive buying is a strict no. Buying a property isn’t a gamble, nor is it a race. It is a long-term investment plan. So, take your time, talk to peers, people who have bought their house, and take the help of experts at every step before deciding to invest in a property.

     

     

     

     

    In conclusion

    Buying a home and owning it is not just about a financial investment—it is about a space for yourself where you feel secure and comfortable. It is also an opportunity for growth and stability.

    Ready to start building?

    Explore Tata Aashiyana's range of products for all your home design needs.

     

    Shop now

     

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