Privacy Notice

1. Introduction

Tata Steel Limited (“TSL”, “we”, “us”) is collecting and processing your personal data in connection with your registration as an architect/contractor/engineer/firm (“ACE”) on our platforms.

Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information assists TSL to process Personal Information fairly and appropriately, disclosing it and/or transferring it only under appropriate circumstances. This privacy notice relates to our use of any personal information we collect from you for providing related services.

2. Purpose

Your personal data will be collected and processed for the following purposes:

  • 󠁯•󠁏 Registration and onboarding on TSL platforms
  • 󠁯•󠁏 Conducting your background verification checks
  • •󠁏 Hosting of your profile on the relevant TSL platform
  • •󠁏 Facilitating platform-based engagement, including interaction with customers and other stakeholders
  • •󠁏 Displaying of your profile on TSL platform
  • •󠁏 Any activities incidental or reasonably necessary to the above purposes

3. Applicability

This notice applies to TSL India.

4. Collection and use of information

This Data Privacy Notice describes the information that TSL collects about you; how we use and protect this information; and the choices you can make about how we use this information.

Information we collect

To manage the activities on Aashiyana portal, TSL may collect, process or store personal data relating to you as declared by you, including but not limited to personal data such as:

  • •󠁏 Name
  • •󠁏 Address
  • •󠁏 Phone number
  • •󠁏 Photographs
  • •󠁏 Information of projects executed by you (inclusive of pictures)
  • •󠁏 Location
  • •󠁏 Email address
  • •󠁏 Architect Registration Certificate (if applicable)
  • •󠁏 Company Reg. Certificate (if applicable)
  • •󠁏 Licensed Building surveyor (if applicable)
  • •󠁏 Trade License (if applicable)
  • •󠁏 GST
  • •󠁏 Aadhaar Number
  • •󠁏 Pan Card
  • •󠁏 Educational Certificate (eg: Diploma / B.Arch / B.Tech / ITI)

TSL has implemented organizational, physical and technical safeguards designed to protect your personal information from unauthorized access, use or disclosure.

How We Use This Information

TSL may use the information that we collect in a variety of ways in providing the service and operating our business, including (but not limited to) the following:

Operations: We may use the information provided by you to operate, maintain, enhance, and provide all features of the service, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the service.

Improvements: We may use the information provided by you to understand the usage trends and preferences to improve the services, and to develop new services, features and functionality.

Obtain Third Party Services: We may also share Personal Information and other information with authorized third parties, including Handy Online Solutions Private Limited / Ongrid, where applicable, for the purpose of providing background verification services to TSL. We may also share such information with other authorised third-parties for website management services, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services.

Certain third parties may also contact you directly for the purpose of fulfilling the specific services required by TSL. This includes video call by our authorized third parties for purpose of background verification (specifically for address verification).

When TSL shares Personal Information with third party service providers, we require that they use your Personal Information and Other Information only for the purpose of providing services to us and subject to terms consistent with this Notice.

Communications: We may use the email address and mobile number provided by you to communicate with you using emails, SMS, VOIP Calls, PSTN network calls and WhatsApp for: (i) for administrative purposes such as customer service, right of privacy violations or defamation issues related to personal data posted on the service or regarding any services offered by us and by third parties we work with.

Publishing on website: We may publish or display the details of your profile (such as name, photo, location, professional details, credentials or work experience) on relevant TSL platforms, websites or associated interfaces, to enable customers or other users to identify and engage with you (where applicable).

You understand that such information may be accessible also to the general public and may be viewed, copied, downloaded, indexed by search engines or otherwise used by third parties beyond TSL’s direct control.

5. Fairness and Purpose

TSL will collect adequate, relevant and necessary Personal Information, and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection, or on each occasion of change of purpose.

6. Accuracy of information

The information held by TSL on its applications shall be checked with you from time to time to ensure that it remains up-to-date.

7. Distribution of Information

7.1 Information Disclosure

TSL does not share, sell, rent, or trade personal information collected through its applications with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Notice. TSL may share information with third party service providers contracted to provide services on our behalf for processing to provide you services and benefits and other business purposes. These third party service providers may only use information we provide to them as requested and instructed by TSL.

i. TSL may disclose your Personal Information as we believe to be necessary or appropriate:

a) under applicable law, including laws outside your country of residence;

b) to comply with legal process;

c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes;

d) to enforce our terms and conditions; and

e) to allow us to pursue available remedies or limit the damages that we may sustain.

ii. Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information we have collected to the relevant third party.

iii. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

a) permitted or required by law; or,

b) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,

c) Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

If TSL goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our website(s) may be among the assets transferred. A prominent notice will appear on our website(s) after any such change in ownership or control of your personal information along with the Privacy Policy and Notice.

7.2 Cross-Border Data Transfers

When conducting business, working on internal projects, or implementing new processes or systems, an operation may require the transfer of personal information to other entities or third parties that are located outside of the TSL operation’s country of business. While permissible data transfer mechanisms are defined by applicable law or regulation, examples include:

  • a data transfer agreement with the party who will access or obtain the personal information;
  • notice to and/or approval from a country’s local data protection authority; or
  • Notice to and/or consent from the data subjects whose data is to be transferred.

8. Consent and Control

8.1 Consent

Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” of the Company’s use of personal information and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their personal information. At times, express written consent from the individual may be required based on the information processing activity.

8.2 Control of your information

TSL also provides individuals with the right to control their personal information, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of their information and for withdrawal of earlier given consent to the notice.

You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through any of our applications, or object to the use or processing of such Personal Information by us. You have the ability to update your profile and related Personal Information by contacting regular mail addressed to privacy.governance@tatasteel.com.

If you have privacy concerns regarding access to or the correction of your Personal Information, please contact us at privacy.governance@tatasteel.com.

9. Data Storage

Your personal information is stored on our applications which may be accessible by third party vendors (wherever applicable). For further information on data storage please contact us at privacy.governance@tatasteel.com

10. Commitment to data security

Your personally identifiable information is kept secure. Only authorized employees, business partners, clients, vendors and other third-party providers (who have agreed to keep information secure and confidential) have access to this information.

Use of cookies

We and our partners use various technologies to collect and store information when you visit TSL’s applications, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners. You can configure your browser to refuse cookies, or to warn you before a cookie is placed. If you disable cookies, some parts of our websites may not function properly or at all.

11. Retention and Disposal

You have the right to access, modify, erase, restrict, transmit, or object to certain uses of your information.

We will retain your personal information for as long as your account is active or as long as needed to provide relevant services or for as long as required under applicable law, contractual compliance or other legitimate requirements. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at privacy.governance@tatasteel.com. We will respond to your request to access or delete your information (except where required under law) within reasonable time.

12. Your Consent

I confirm that:

  • • I have read and understood and hereby consent to this Privacy Notice and TSL Privacy Policy access it here - https://www.tatasteel.com/privacy-policy/
  • •󠁏 I voluntarily consent to the processing of my personal data for the purposes stated above
  • •󠁏 I voluntarily consent to the processing of my personal data for the purposes of onboarding, registration and profile creation on TSL platforms including Aashiyana
  • •󠁏 I voluntarily consent to Tata Steel limited sharing my personal data and documents with authorised background verification agencies, including Handy Online Solutions Private Limited / Ongrid, for background verification.
  • •󠁏 I voluntarily consent to TSL publishing/displaying my profile and contact details on TSL/Aashiyana platforms and making them available to customers/users.
  • •󠁏 I voluntarily consent to receiving communications through email, SMS, VOIP calls, and WhatsApp for onboarding, verification, customer-connect, support and service-related purposes.

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    https://aashiyana.tatasteel.com/in/en/aashi-chat.html

    Guide to home construction loan

    • Pre Construction Finance Arrangements

     

    Introduction

    Availing a home construction loan in smaller cities isn’t easy because of limited banking options, stricter documentation requirements, and lack of awareness about the process. Applicants often face hurdles with income verification, especially if their earnings are informal or seasonal. However, with the right preparation, these challenges can be addressed effectively. Let’s explore the key steps to ensure you are well-prepared for a smooth loan approval process.

     

     

    Step 1: What does the Bank expect from you?

     

    The most important thing when applying for a bank loan is to understand what they need from you. The bank would like to know how you will repay the loan that you are taking from them. This means that you have to make them trust you for them to provide the loan and for that you are expected to provide them the following documents.

     

    • Identity Proof: Aadhaar, PAN card, or voter ID.
    • Address Proof: Electricity bill, ration card, or rental agreement.
    • Income Proof: Salary slips from the company where you are working. Your account statement from the bank for the last 6 months. If you have your own business then you need to furnish IT returns for the last 3 years.
    • Property Documents: These papers include title deed and approvals from local authorities.
    • Credit Score: This is very crucial in securing loans. The better your credit score the better your prospects of getting the loan. 750 or more would be an ideal score.

     

    The Next Step:

    1. Get all the documents updated and ready to be presented in a file folder.
    2. Meanwhile, you can check your CIBIL (credit) score with the help of online platforms. If the score is less than the par score of 750 then you need to work on trying to improve the score before you apply.

     

     

    Step 2: Banks in Smaller Cities

    Happy rural indian family forming house roof with their hands at village home, Parents care for child protection, Rural family sitting with insurance agent. Concept of home loan and Insurance Concept.

     

    In small cities, there would be fewer banks offering you home loans. So, it can be difficult when you want to avail a home loan. But there are other options too apart from the existing banks in your town.

     

    • Local Banks: Cooperative or regional rural banks usually have such offers for loans, and they are often tailor-made for people from the towns. The other advantage is that the staff in such banks are more friendly and approachable.
    • Online Platforms: With the advent of technology, many private financial institutions offer loans through online methods. This helps you save time, and it also means that you would not have to worry about the bank not existing in your town despite its presence in major cities.
    • Nearby Cities: The next option is to travel to a nearby city that would have all that you are looking for. Going there in person would help you get a better deal.

     

    The next step for you:

    • Go to the local banks and check their offers for home loans.
    • Make use of online platforms like Paisabazaar or BankBazaar and research their interest rates and payment terms. This will be helpful for you to bargain and get a better deal in terms of interest rates and payment methods.
    • Visit the city and go to the major banks, and if you can get a good deal there, you might end up saving more money than the ones you have in your region.

     

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    Step 3: Credit Score

    CREDIT SCORE text with indicator gauge meter on wooden cube block with stack of coin and emoticon including copy space

     

    If you happen to find out that your credit score is low, then you got to work towards fixing it. Credit score is the indicator of how well-equipped or reliable you are in your ability to repay the loan. If the score is not great, you can find ways to fix it.

     

    • You can take a small loan or get yourself a credit card and use it efficiently, ensuring timely repayments.
    • You will also have to clear any old debts or dues from your existing card if you are using one.
    • Do ensure that you do not apply for multiple loans, as it can decrease your credit score.

     

    While the banks are strict about documents and your credit score the State and Central Government housing schemes like Pradhan Mantri Awas Yojana (PMAY) or the ones in your state will have provisions to relax your credit score requirements.

    Tip:

    Step 4: Property Valuation or Documents

    Businesswoman hands working in Stacks of paper files for searching and checking unfinished document achieves on folders papers at busy work desk office

     

    The property that you own or want to buy is usually evaluated by the bank. Banks will verify if the valuation of the property matches the loan that you are applying for. If these institutions find issues with the value of the property or with the documents that you have presented to them, then the loan can be rejected. Following are steps that you can take to handle such issues.

     

    • Professional Valuation: Try to get professional help in identifying the market price of the property and see that it matches the loan amount that you are expecting from the bank.
    • Paper Verification: The property ownership must be free from legal disputes and any pending litigation. Clear and verified documents are an easy way to get your loans approved.
    • Avoid Disputed Properties: Usually, disputed properties are much cheaper than the ones available in the market. But do not fall for it, as such properties, despite the promise of being settled at the earliest, can end up in issues with the bank and rejection of your loan.

     

    What should be done:

    • Hire a good lawyer who can help with the verification of the documents.
    • Ensure that you ask the builder or the seller from whom you are buying the property to provide all documents clear and upfront. Never accept any kind of delays to provide any document that the bank asks from them.

     

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    Step 5: Handling Irregular Income

    The stainless steel scissors with orange plastic handles is on top of the orange envelope which contain Indian Rupees on the white background

     

    As a salaried person, it becomes much easier to avail of a loan than someone who does not have a fixed income every month. So, for the self-employed or those small business owners, showing income proof would be difficult, but then you can do the following.

     

    You can produce other income proofs in the form of recent deposits and also invoices from your customers. You can also show them rental incomes if you have any as proof of regular income.

     

    • You can also add a Co-applicant: If the co-applicant has a stable and regular income, then the chances of you getting the loan become better.
    • In such cases, when you go to the local banks, they would be much more helpful as they understand the local unorganised income receivables much better than the traditional income methods.

     

    What You Should Do:

    • Make sure that you have a proper record of all your income, even if the income isn’t stable or isn’t recurring over months.
    • Always file income tax returns as it helps you have a strong financial profile.

     

    Step 6: Government Subsidies

    Money bag with the word Subsidy and wooden houses. Financial aid, support to the population. Cash grants, interest-free loans. Tax breaks, insurance, low-interest loans. Small minimal subsidy

     

    Most are unaware of the various schemes that the Central and State governments provide to help you build your dream home. One such example is the Pradhan Mantri Awas Yojana (PMAY) that offers subsidies for first-time homebuyers.

     

    Check PMAY Eligibility:

    • If your annual income is under ₹18 lakh, you have a high chance of qualifying.
    • You should check eligibility criteria with respect to the size and price of the property.
    • Coordinate with banks that assist with PMAY applications.

     

    Next Step:

    • Check with your bank or other banks if they have provisions to help you with PMAY or other schemes.
    • Do check government websites for updates and eligibility criteria.

     

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    Step 7: Documentation issues? Solve Them Early

    Shocked stressed young woman reading document letter from bank about loan debt financial problem, frustrated worried about bills notification, troubled with bad news or failed test results in mail

     

    One of the major reasons for loan rejection would be missing or incomplete documents. Banks do not entertain any of it. Hence, it is better you prepare yourself for it.

     

    • If you are not able to produce address proof, you can take help from your local panchayat and get yourself an affidavit or a document of address proof.
    • It is easier and simpler to use digital methods like e-KYC, where the mention of your Aadhaar number and mobile number will simplify the verification process.
    • Make efforts to ensure that the property documents you produce are complete and legally verified.

     

    Next Step:

    • Begin early with gathering the required documents.
    • If you find the process time-consuming or do not understand it, get yourself a legal expert who will help you at every step.

     

    Step 8: Negotiations

    Happy Indian village farmer man and bank employee negotiating terms of agriculture loan in field, two men shaking hands in farm land standing with open laptop, skill India concept, Digital India.

     

    The focus should not be on just getting the loan approved, but also on being prepared to pay the loan installment every month without fail. Below are a few steps to go about it:

     

    • Research and compare interest rates and tenure options from different institutions.
    • Negotiate for better terms, especially if you’ve been a loyal customer of the bank for long.
    • The most difficult decision would be choosing between fixed interest rates (stable but slightly higher) and floating rates (cheaper but can vary).

     

    Also Check:

    • For hidden charges, like processing fees or penalties for early repayment.
    • Read the loan agreement and have it reviewed by a legal expert before signing anything.

     

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    In conclusion

     

    Home loans in a small city or a town might be overwhelming, but if you manage to painstakingly go through the steps without compromises, you will be successful with it.

     

    Remember:

    1. Be Organized: Get all your documents ready and keep your credit score in good shape.

    2. Check Options: Visit local banks, online platforms, and government schemes for the best deals.

    3. Seek Help: Don’t hesitate to get assistance from experts, whether it’s a lawyer, a loan consultant, or even someone who you know who has gone through the process before.

     

    Building your home is a big milestone, and the coordinated efforts you put in will help smoothen the process. Patience and staying focused are the important aspects towards the steps you take inside your new home.

    Ready to start building?

    Explore Tata Aashiyana's range of products for all your home design needs.

     

    Shop now

     

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