Privacy Notice

1. Introduction

Tata Steel Limited (“TSL”, “we”, “us”) is collecting and processing your personal data in connection with your registration as an architect/contractor/engineer/firm (“ACE”) on our platforms.

Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information assists TSL to process Personal Information fairly and appropriately, disclosing it and/or transferring it only under appropriate circumstances. This privacy notice relates to our use of any personal information we collect from you for providing related services.

2. Purpose

Your personal data will be collected and processed for the following purposes:

  • 󠁯•󠁏 Registration and onboarding on TSL platforms
  • 󠁯•󠁏 Conducting your background verification checks
  • •󠁏 Hosting of your profile on the relevant TSL platform
  • •󠁏 Facilitating platform-based engagement, including interaction with customers and other stakeholders
  • •󠁏 Displaying of your profile on TSL platform
  • •󠁏 Any activities incidental or reasonably necessary to the above purposes

3. Applicability

This notice applies to TSL India.

4. Collection and use of information

This Data Privacy Notice describes the information that TSL collects about you; how we use and protect this information; and the choices you can make about how we use this information.

Information we collect

To manage the activities on Aashiyana portal, TSL may collect, process or store personal data relating to you as declared by you, including but not limited to personal data such as:

  • •󠁏 Name
  • •󠁏 Address
  • •󠁏 Phone number
  • •󠁏 Photographs
  • •󠁏 Information of projects executed by you (inclusive of pictures)
  • •󠁏 Location
  • •󠁏 Email address
  • •󠁏 Architect Registration Certificate (if applicable)
  • •󠁏 Company Reg. Certificate (if applicable)
  • •󠁏 Licensed Building surveyor (if applicable)
  • •󠁏 Trade License (if applicable)
  • •󠁏 GST
  • •󠁏 Aadhaar Number
  • •󠁏 Pan Card
  • •󠁏 Educational Certificate (eg: Diploma / B.Arch / B.Tech / ITI)

TSL has implemented organizational, physical and technical safeguards designed to protect your personal information from unauthorized access, use or disclosure.

How We Use This Information

TSL may use the information that we collect in a variety of ways in providing the service and operating our business, including (but not limited to) the following:

Operations: We may use the information provided by you to operate, maintain, enhance, and provide all features of the service, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the service.

Improvements: We may use the information provided by you to understand the usage trends and preferences to improve the services, and to develop new services, features and functionality.

Obtain Third Party Services: We may also share Personal Information and other information with authorized third parties, including Handy Online Solutions Private Limited / Ongrid, where applicable, for the purpose of providing background verification services to TSL. We may also share such information with other authorised third-parties for website management services, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services.

Certain third parties may also contact you directly for the purpose of fulfilling the specific services required by TSL. This includes video call by our authorized third parties for purpose of background verification (specifically for address verification).

When TSL shares Personal Information with third party service providers, we require that they use your Personal Information and Other Information only for the purpose of providing services to us and subject to terms consistent with this Notice.

Communications: We may use the email address and mobile number provided by you to communicate with you using emails, SMS, VOIP Calls, PSTN network calls and WhatsApp for: (i) for administrative purposes such as customer service, right of privacy violations or defamation issues related to personal data posted on the service or regarding any services offered by us and by third parties we work with.

Publishing on website: We may publish or display the details of your profile (such as name, photo, location, professional details, credentials or work experience) on relevant TSL platforms, websites or associated interfaces, to enable customers or other users to identify and engage with you (where applicable).

You understand that such information may be accessible also to the general public and may be viewed, copied, downloaded, indexed by search engines or otherwise used by third parties beyond TSL’s direct control.

5. Fairness and Purpose

TSL will collect adequate, relevant and necessary Personal Information, and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection, or on each occasion of change of purpose.

6. Accuracy of information

The information held by TSL on its applications shall be checked with you from time to time to ensure that it remains up-to-date.

7. Distribution of Information

7.1 Information Disclosure

TSL does not share, sell, rent, or trade personal information collected through its applications with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Notice. TSL may share information with third party service providers contracted to provide services on our behalf for processing to provide you services and benefits and other business purposes. These third party service providers may only use information we provide to them as requested and instructed by TSL.

i. TSL may disclose your Personal Information as we believe to be necessary or appropriate:

a) under applicable law, including laws outside your country of residence;

b) to comply with legal process;

c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes;

d) to enforce our terms and conditions; and

e) to allow us to pursue available remedies or limit the damages that we may sustain.

ii. Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information we have collected to the relevant third party.

iii. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

a) permitted or required by law; or,

b) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,

c) Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

If TSL goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our website(s) may be among the assets transferred. A prominent notice will appear on our website(s) after any such change in ownership or control of your personal information along with the Privacy Policy and Notice.

7.2 Cross-Border Data Transfers

When conducting business, working on internal projects, or implementing new processes or systems, an operation may require the transfer of personal information to other entities or third parties that are located outside of the TSL operation’s country of business. While permissible data transfer mechanisms are defined by applicable law or regulation, examples include:

  • a data transfer agreement with the party who will access or obtain the personal information;
  • notice to and/or approval from a country’s local data protection authority; or
  • Notice to and/or consent from the data subjects whose data is to be transferred.

8. Consent and Control

8.1 Consent

Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” of the Company’s use of personal information and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their personal information. At times, express written consent from the individual may be required based on the information processing activity.

8.2 Control of your information

TSL also provides individuals with the right to control their personal information, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of their information and for withdrawal of earlier given consent to the notice.

You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through any of our applications, or object to the use or processing of such Personal Information by us. You have the ability to update your profile and related Personal Information by contacting regular mail addressed to privacy.governance@tatasteel.com.

If you have privacy concerns regarding access to or the correction of your Personal Information, please contact us at privacy.governance@tatasteel.com.

9. Data Storage

Your personal information is stored on our applications which may be accessible by third party vendors (wherever applicable). For further information on data storage please contact us at privacy.governance@tatasteel.com

10. Commitment to data security

Your personally identifiable information is kept secure. Only authorized employees, business partners, clients, vendors and other third-party providers (who have agreed to keep information secure and confidential) have access to this information.

Use of cookies

We and our partners use various technologies to collect and store information when you visit TSL’s applications, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners. You can configure your browser to refuse cookies, or to warn you before a cookie is placed. If you disable cookies, some parts of our websites may not function properly or at all.

11. Retention and Disposal

You have the right to access, modify, erase, restrict, transmit, or object to certain uses of your information.

We will retain your personal information for as long as your account is active or as long as needed to provide relevant services or for as long as required under applicable law, contractual compliance or other legitimate requirements. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at privacy.governance@tatasteel.com. We will respond to your request to access or delete your information (except where required under law) within reasonable time.

12. Your Consent

I confirm that:

  • • I have read and understood and hereby consent to this Privacy Notice and TSL Privacy Policy access it here - https://www.tatasteel.com/privacy-policy/
  • •󠁏 I voluntarily consent to the processing of my personal data for the purposes stated above
  • •󠁏 I voluntarily consent to the processing of my personal data for the purposes of onboarding, registration and profile creation on TSL platforms including Aashiyana
  • •󠁏 I voluntarily consent to Tata Steel limited sharing my personal data and documents with authorised background verification agencies, including Handy Online Solutions Private Limited / Ongrid, for background verification.
  • •󠁏 I voluntarily consent to TSL publishing/displaying my profile and contact details on TSL/Aashiyana platforms and making them available to customers/users.
  • •󠁏 I voluntarily consent to receiving communications through email, SMS, VOIP calls, and WhatsApp for onboarding, verification, customer-connect, support and service-related purposes.

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    https://aashiyana.tatasteel.com/in/en/aashi-chat.html

    Home Maintenance 101: A Complete Guide for New Homeowners

    • Post Construction Post-Occupancy Decor & Styling

     

    Introduction

    Discover a comprehensive guide to home maintenance that helps new homeowners protect their investment. Learn essential tips for maintaining your home's safety, systems, and structural integrity through practical, easy-to-follow advice. From electrical and plumbing checks to seasonal maintenance, this guide covers everything you need to know to keep your home in top condition.

     

     

    What to Take Care Of

    Taking care of your new home is important. This guide will help you understand what to check and how often, so your home stays in good condition for years to come.

     

     

    1. Safety Systems

    CCTV Security System


    What to Check:

    • Install smoke detectors in critical areas like bedrooms and near the kitchen.
    • Ensure carbon monoxide alarms are working in areas with potential gas or fire risks.
    • Position fire extinguishers in easily accessible locations.
    • Clearly mark emergency exit routes throughout your home.

     

    Recommended Check Frequency:

    • First Month: Complete comprehensive safety system installation
    • Monthly: Quick functional test of all safety devices
    • Quarterly: Thorough review of safety systems
    • Annually: Full system evaluation and battery replacement

     

     

    2. Electrical Systems

    An electrical engineer is working on a home electrical control panel system and checking the current with a voltmeter.


    Key Inspection Points:

    • Carefully examine the electrical panel for any signs of wear or damage.
    • Check circuit breakers for consistent performance.
    • Verify voltage stabilizers are protecting sensitive electronic equipment.
    • Inspect the home's earthing systems for electrical safety.
    • Test power backup systems to ensure reliable electricity.

     

    Recommended Check Frequency:

    • First 3 Months: Detailed electrical system evaluation
    • Quarterly: Basic system checks
    • Annually: Professional comprehensive inspection

     

    Our recommendation

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    3. Plumbing Systems

    Technician plumber using a wrench to repair a water pipe under the sink. Concept of maintenance, fix water plumbing leaks, replace the kitchen sink drain, cleaning clogged pipes is dirty or rusty.


    Comprehensive Plumbing Checks:

    • Examine all water connections for potential leaks or wear.
    • Assess the condition of visible and hidden plumbing lines.
    • Test water pressure in all faucets and fixtures.
    • Inspect drainage systems for potential blockages.
    • Evaluate water storage tanks for cleanliness and integrity.
    • Check sewage lines for any signs of damage.
    • Conduct a water quality test to ensure safe drinking water.

     

    Recommended Check Frequency:

    • First 6 Months: Comprehensive plumbing assessment
    • Quarterly: Basic leak and pressure checks
    • Bi-Annually: Thorough system review
    • Annually: Professional detailed inspection

     

     

    4. HVAC and Cooling Systems

    Technician is checking air conditioner ,measuring equipment for filling air conditioners , service and maintenance air conditioner .


    Maintenance Tasks:

    • Service all air conditioning units (split and window types).
    • Clean and maintain ceiling fans.
    • Regularly replace air filters.
    • Check and maintain home ventilation systems.
    • Inspect and service cooling equipment.

     

    Recommended Check Frequency:

    • Before Peak Usage Season: Comprehensive inspection
    • Before Summer Starts: Thorough system service
    • Quarterly: Basic cleaning and filter replacement
    • Annually: Professional maintenance

     

    Our recommendation

    Rebars, Superlinks

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    5. Structural Integrity

    Painting tools and residential area.Image of roof and exterior painting.


    Areas to Inspect:

    • Carefully check the home's foundation for any signs of settling.
    • Examine external walls for cracks or potential damage.
    • Assess the roof and terrace for wear or potential leaks.
    • Evaluate waterproofing on critical surfaces.
    • Look for developing cracks in walls, floors, or ceilings.
    • Check the condition of external paint and finishes.

     

    Recommended Check Frequency:

    • First 6 Months: Detailed structural assessment
    • Bi-Annually: Thorough visual inspection
    • Annually: Professional structural evaluation

     

     

    6. Interior Maintenance

    Tiler laying the ceramic tile on the floor. Grouting ceramic tiles. Professional worker makes renovation. Construction. Hands of the tiler. Home renovation and building new house


    Key Areas to Monitor:

    • Inspect wardrobes and storage spaces for damage or wear.
    • Check kitchen and bathroom fixtures for proper functioning.
    • Test all home appliances.
    • Implement preventive pest control measures.
    • Monitor areas prone to moisture and dampness.

     

    Recommended Check Frequency:

    • First 3 Months: Comprehensive interior assessment
    • Quarterly: Basic cleaning and inspection
    • Bi-Annually: Deep cleaning and maintenance review

     

    Our recommendation

    Rebars, Superlinks

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    7. Exterior and Landscaping

    Wood deck renovation treatment, the person applying protective wood stain with a brush, overhead view of ipe hardwood decking restoration process


    Maintenance Tasks:

    • Inspect boundary walls for damage or deterioration.
    • Maintain the garden area.
    • Check drainage systems around the property.
    • Evaluate external paintwork and finish.
    • Implement exterior pest control.

     

    Recommended Check Frequency:

    • First 6 Months: Comprehensive exterior evaluation
    • Quarterly: Basic maintenance and upkeep
    • Annually: Thorough exterior review

     

     

    Documenting Your Home Maintenance


    Important Papers to Keep:

    • Maintenance log with all repairs and checks
    • Repair bills and expenses
    • Warranty information for appliances
    • Contact details for service providers
    • Home insurance documents

     

    How to Manage Documents:

    • Update your log after each repair or maintenance
    • Review all documents once a year

     

    Smart Home Maintenance Tips:

    1. Address small issues before they become big problems
    2. Save money for unexpected home repairs
    3. Build a network of reliable repair professionals
    4. Learn basic home maintenance skills
    5. Keep detailed records of all maintenance work

     

    Customizing Your Maintenance Approach:

    • These guidelines are general - your home may have unique needs
    • Consider your home's age and specific location
    • Local weather can impact maintenance requirements
    • Consult local experts for specific advice

     

    Remember: Regular, thoughtful maintenance keeps your home in great condition and saves you money in the long run.

     

    Our recommendation

    Rebars, Superlinks

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    Home Maintenance Quick Reference Checklist

    SystemWhat to CheckFrequency

    Safety Systems

    - Smoke detectors functionality

    Monthly

     

    - Carbon monoxide alarms

    Monthly

     

    - Fire extinguisher condition

    Quarterly

    Electrical Systems

    - Check circuit breakers

    Quarterly

     

    - Test voltage stabilizers

    Annually

     

    - Inspect earthing systems

    Annually

    Plumbing Systems

    - Check water connections

    Quarterly

     

    - Test water pressure

    Bi-Annually

     

    - Inspect drainage

    Quarterly

    HVAC and Cooling

    - Clean air filters

    Quarterly

     

    - Service AC units

    Before summer

     

    - Check ventilation

    Bi-Annually

    Structural Integrity

    - Inspect foundation

    Annually

     

    - Check external walls

    Bi-Annually

     

    - Examine roof

    Annually

    Interior Maintenance

    - Check for moisture

    Quarterly

     

    - Pest control

    Quarterly

     

    - Test appliances

    Annually

    Exterior and Landscaping

    - Inspect boundary walls

    Quarterly

     

    - Check drainage systems

    Bi-Annually

     

    - Maintain garden area

    Quarterly

     

    Emergency Preparedness Checklist

    Emergency TypePreparation StepsRecommended Kit

    Electrical Failure

    - Keep emergency lights
    - Have power bank
    - Know main switch location

    - Torch
    - Spare batteries
    - Power bank

    Water Disruption

    - Store drinking water
    - Know alternative water sources
    - Check storage tanks

    - Water containers
    - Water purification tablets
    - Basic water testing kit

    General Home Emergency

    - Keep first aid kit
    - Know emergency contacts
    - Have basic tool kit

    - First aid kit
    - Tool kit
    - Emergency contact list

     

    Ready to start building?

    Explore Tata Aashiyana's range of products for all your home design needs.

     

    Shop now

     

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